We carefully craft and package each item with love just for you and your pup.
As each item is uniquely finished to your custom option selections, we do not accept returns or exchanges.
If the wrong item was sent or an item is missing from your order, please contact us and we will work with you to make it right!
Please note that we do not assume any responsibility for any unauthorized returns that are lost en route.
Note: Damage to any of our accessories from pet behaviour or elements such as excessive scratching, chewing, fading or tarnishing of hardware are not eligible for refund or replacement.