If you have redeemed your points for a unique coupon code, you can enter this code at checkout in the promo code box.
If the code is inactive, you can contact us and we will look into this for you.
Please note that if you have been removed from our rewards program from fraudulent self-referrals or other suspicious activity, you will no longer be eligible to earn or spend any points (see below).
Abusers beware: the highly intuitive Smile.io program handles all self-referrals and fraudulent discount redemptions by automatically blocking the account from earning and spending any future Puppy Points.
We want to reward our customers for their loyalty and being genuine fans of our small business and our products. If Smile.io issues a block, you will be removed from our rewards program and will no longer be able to participate or spend any earned points.