Your Puppy Points do not currently expire however your unique redemption code will expire within one year.
This is subject to change. If in the event our points program and policies change, we will notify our rewards members through the email provided.
Points hold no cash value and cannot be reimbursed or redeemed for cash.
Abusers beware: the highly intuitive Smile.io program handles all self-referrals and fraudulent discount redemptions by automatically blocking the account from earning and spending any future Puppy Points.
We want to reward our customers for their loyalty and being genuine fans of our small business and our products. If Smile.io issues a block, you will be removed from our rewards program and will no longer be able to participate or spend any earned points.